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Email problems - known issue

Some parents/carers have experienced problems with the delivery of emails. Those that are affected have had emails blocked as spam, redirected to their junk mail, or delayed whilst the email provider checks the email domain.

PS Engage, our communication provider, have advised that the problem is largely effecting those using Hotmail, Gmail, BT, Yahoo and Sky. If you are experiencing problems, and think you may have missed communications from us, please contact reception and we will be able to check for you.

To help solve the problem, the first thing we would ask you to do is to add to your ‘safe senders’ list within your email account. 


If you have a secondary email address that we could try, please let us have that. Important letters are always put on the website here on a Friday if you feel like you may have missed something, and the newsletter is put here, also every Friday.